Neue Festplatte, Fehlermeldung:

[dirk11]

Nabend Leute!

Gegeben:
Debian Stretch auf aktuellem Stand (9.11), Kernel 4.9.0-9-amd64 #1 SMP Debian 4.9.168-1+deb9u5 (2019-08-11) x86_64 GNU/Linux

Problem: nagelneue externe Festplatte Seagate Expansion STEF 5000400 (2,5", 5TB), unter Windows 7 auf NTFS formatiert, am Board-USB3 angesteckt, gibt folgende Fehlermeldung (mehrfach):

Code: Alles auswählen

[Fr Nov 29 21:42:41 2019] sd 8:0:0:0: [sdg] 9767541167 512-byte logical blocks: (5.00 TB/4.55 TiB)
[Fr Nov 29 21:42:41 2019] sd 8:0:0:0: [sdg] Write Protect is off
[Fr Nov 29 21:42:41 2019] sd 8:0:0:0: [sdg] Mode Sense: 4f 00 00 00
[Fr Nov 29 21:42:41 2019] sd 8:0:0:0: [sdg] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[Fr Nov 29 21:42:41 2019] sd 8:0:0:0: [sdg] Optimal transfer size 33553920 bytes
[Fr Nov 29 21:42:41 2019]  sdg: sdg1 sdg2
[Fr Nov 29 21:42:41 2019] sd 8:0:0:0: [sdg] Attached SCSI disk
[Fr Nov 29 21:42:41 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:41 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:41 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:41 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:41 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:43 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:43 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:43 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:43 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:43 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:44 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:44 2019] xhci_hcd 0000:00:14.0: URB transfer length is wrong, xHC issue? req. len = 4, act. len = 4294967292
[Fr Nov 29 21:42:44 2019] hub 2-2:1.0: hub_ext_port_status failed (err = 0)
[Fr Nov 29 21:42:44 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:44 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:44 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:45 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:45 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:45 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:45 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:45 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:47 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:47 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:47 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:47 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:47 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:48 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:48 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:48 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:48 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:48 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:49 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:49 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:49 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:49 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:49 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:51 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:51 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:51 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:51 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:51 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:52 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:52 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:52 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:52 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:52 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:53 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:53 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:53 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:53 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:53 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:55 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:55 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:55 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:55 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:55 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:56 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:56 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:56 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:56 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:56 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:57 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:57 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:57 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:57 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:57 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:42:58 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:58 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:58 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:58 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:42:59 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:00 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:00 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:00 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:00 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:00 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:01 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:01 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:01 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:01 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:01 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:02 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:02 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:02 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:02 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:02 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:04 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:04 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:04 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:04 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:04 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:05 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:05 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:05 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:05 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:05 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:06 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:06 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:06 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:06 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:06 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:08 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:08 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:08 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:08 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:08 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:09 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:09 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:09 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:09 2019] hub 2-2:1.0: hub_ext_port_status failed (err = -71)
[Fr Nov 29 21:43:09 2019] usb 2-2: Failed to suspend device, error -71
[Fr Nov 29 21:43:10 2019] usb 2-6: USB disconnect, device number 4
[Fr Nov 29 21:43:10 2019] sd 8:0:0:0: [sdg] Synchronizing SCSI cache
[Fr Nov 29 21:43:10 2019] sd 8:0:0:0: [sdg] Synchronize Cache(10) failed: Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK

Was soll ich machen? Kann ich das beheben, kann ich das ignorieren? Ich bezweifle mal aufgrund der bisherigen Erfahrung stark, dass die Festplatte einen Defekt hat.

[towo]

Error -71 deutet eher auf falsche Verkabelung USB-Buchse <==> Mainboard hin.

[dirk11]

Was besagt denn der Fehler? Ist ein kurzes Kabel, angeschlossen an die USB-3-Buchse auf dem Mainboard. Ich habe das Problem an derselben Buchse und demselben Kabel ja mit meinen anderen 2,5"-Platten nicht. Ich habe diesen Fehler aber immer mal wieder mit angeschlossener Peripherie, auch mal mit sd-Karten o.ä.

[dirk11]

Edit: es lag jedenfalls nicht an der Hardware. Ein reboot (so zwei Wochen am Stück lief die Kiste schon) hat das Problem gelöst.

[pferdefreund]

Dann würde ich mal nachschauen, was so in der Zeit an Updates reinkam und ob da ein Zusammenhang bestehen könnte. Reboot als Problemlöser ist ja in der Linux-Welt ungewöhnlich. Habe hier auf der Arbeit einen kleinen Server auf einer Uralt-IBM-Möhre am laufen (Noch Debian 8, weil die Unterstützung dafür bis zu meiner Rente reicht) und das Ding läuft immer Monate ohne Neustart. Da hängt auch eine USB-Platte dran, die sogar täglich per smartctl geprüft wird und da ist absolut nix. Rennt und rennt und.... Na ja, ist noch Original IBM und kein Lenovo-Bürorechner - das war noch Qualität.